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Re: towing at shoprite
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pcmxgti wrote:
Our car was towed today from that same spot today. We did some grocery shopping at BJ's, dropped off said groceries and went to Bed bath and Beyond. The car had dissapeared by the time we were done.

So what are the rules for parking when shopping at the 3 stores BJ's, ShopRite, and BB&B ? I know I have to park only in the Pep Boys lot when shopping there but at least that is a cut & dry situation. So what I am really asking what are the boundry lines for parking at the big 3 for each of the 3 ?

Posted on: 2012/1/23 16:27
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Re: towing at shoprite
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If you get towed the thing to do is pay with American Express, Visa or MC; the law requires they accept these cards. - If the towing people say not accepted then immediately call the police and file a report and demand your car be released. At that point the tow operator will most likely accept your credit card.

The law requires that all tow operators in NJ accept credit cards. They cannot offer a discount for cash either.

If you paid cash then file a complaint aganst them or take them to court for not accepting your credit card.

Posted on: 2012/1/23 3:36
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Re: towing at shoprite
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pcmxgti wrote:
Our car was towed today from that same spot today. We did some grocery shopping at BJ's, dropped off said groceries and went to Bed bath and Beyond. The car had dissapeared by the time we were done.

To make a long story short, we ended up paying $152.10 to EZ towing to recover our car.

As far as we understand the rules, we didn't do anything wrong. We never left the premises, and have receipts with timestamps to prove it.

Does anyone here has any experience battling EZ Towing and the Shoprite Plaza management company? We would really appreciate any advice on the matter.

Thank you!


The towing company basically decided that they were in their right to tow you, because although you shopped at both BJ's and Bed Bath & Beyond, you were still parked in the BJ's part of the lot while you were in Bed Bath & Beyond. Their attitude is that when you leave one stoe on the property to go shop at another, you must move your car over to the part of the lot that is closest to the store you are shopping at. Does this make sense? Not to me, but the towing company of course makes up its own rules in the lot. I generally have voted with my wallet and just don't shop at any of the stores on that property, for all the good it does.

I'm thinking however, if you sued E-Z Towing and brought the time-stamped receipts to small claims court, you might have a good chance at winning your money back in this instance, because you never did leave the property, you just shopped at a different store than where your car was parked. E-Z Towing is just betting the odds in this situation that most people won't want to be bothered with going to court.

Posted on: 2012/1/23 2:50
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Re: towing at shoprite
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Our car was towed today from that same spot today. We did some grocery shopping at BJ's, dropped off said groceries and went to Bed bath and Beyond. The car had dissapeared by the time we were done.

To make a long story short, we ended up paying $152.10 to EZ towing to recover our car.

As far as we understand the rules, we didn't do anything wrong. We never left the premises, and have receipts with timestamps to prove it.

Does anyone here has any experience battling EZ Towing and the Shoprite Plaza management company? We would really appreciate any advice on the matter.

Thank you!

Posted on: 2012/1/23 1:24
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Re: towing at shoprite
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neanoora wrote:
** The spotters are in a dilapidated Green van. **

I think I have seen spotters also in an older red Jeep.

Spotters are illegal. This is why Monica was busy explaining to me how there are no spotters, there are people cleaning the lot and while they do that, they pay attention to cars on the lot. It might be an interesting experiment to start photographing the spotters and see if they actually are cleaning while taking copious notes.

By the way, according to the "rules" they shouldn't tow anyone sooner than 30 minutes after being parked. This is why they write on the towing "receipt" the time of the call (c) and time of the tow (t).

It is illegal for a spotter to make the call for towing. The manager of the property needs to make the call. There are a lot of fishy things about this. Some class action lawsuit would be in order, this practice needs to stop. I am not sure who all get paid during this, for sure the spotters, the towing company, and who knows if the JC police or someone like that is also involved. Police at least turns a blind eye to the what goes on at Metro Plaza, and how people are taken advantage of. I guess it is a good business idea, but too shady for me to start practicing .

I'm surprised this idea has not expanded into other J.C. lots and who is splitting the proceeds. I remember parking in a lot in Atlantic City walking across the street and coming back to find my car up in the air. The tow truck guy dropped it after I gave him what cash I said I had in my pocket at the time. It amounted to a on the spot payment and there was signage posted not to park there. Have reciepts been given out when money was exchanged ? Also why not park in the crowded lot near Shop Rite a tow truck would have trouble fitting into that area of parked cars.

Posted on: 2012/1/10 6:25
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Re: towing at shoprite
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** The spotters are in a dilapidated Green van. **

I think I have seen spotters also in an older red Jeep.

Spotters are illegal. This is why Monica was busy explaining to me how there are no spotters, there are people cleaning the lot and while they do that, they pay attention to cars on the lot. It might be an interesting experiment to start photographing the spotters and see if they actually are cleaning while taking copious notes.

By the way, according to the "rules" they shouldn't tow anyone sooner than 30 minutes after being parked. This is why they write on the towing "receipt" the time of the call (c) and time of the tow (t).

It is illegal for a spotter to make the call for towing. The manager of the property needs to make the call. There are a lot of fishy things about this. Some class action lawsuit would be in order, this practice needs to stop. I am not sure who all get paid during this, for sure the spotters, the towing company, and who knows if the JC police or someone like that is also involved. Police at least turns a blind eye to the what goes on at Metro Plaza, and how people are taken advantage of. I guess it is a good business idea, but too shady for me to start practicing .

Posted on: 2012/1/10 4:58
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Re: towing at shoprite
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Has anyone tested the spotters ? Perhaps we can put a decoy in there, walk away and see how long it takes them to lift the car then tell them to drop it because you are within the vehicle. And oh yerah the best part have someone duck down inside the car and pop up when they tow it this way you can have the towing company arrested for kidnapping. With all the crap going on in J.C. like the stabbing in the mall parking seems to be the priority.

Posted on: 2012/1/9 23:44
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Re: towing at shoprite
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The spotters are in a dilapidated Green van.

Robin.

Posted on: 2012/1/9 22:57
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Re: towing at shoprite
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Yes, I learned my lesson and won't take a chance again, but I was also legitimately shopping at that plaza so I thought I had some leeway. I wish I had read this thread that I've seen so many times but never clicked onto; maybe then I wouldn't have dared. I also thought I'd share my experience about feeling like someone was watching in the parking lot to tow me.

Posted on: 2012/1/9 21:36
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Re: towing at shoprite
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I love the people who park there, go to the mall FOR ANY REASON, then complain that they were towed. It's a legit tow. You gambled and lost.

Now if you don't leave the lot and they tow you anyway, thats a legit beef. You have a reason to be peeved.

Posted on: 2012/1/9 21:09
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Re: Towing at Metro Plaze (BJs, Shoprite, BBB)
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Just noticed this thread....haven't gone back yet to read all the history, but wanted to pipe in that I got towed this Saturday am within 10 minutes of parking. Had shopping to do at Shop Rite and BBB but wanted to run over to Sears real quick to return something. Would have paid the $3 but it was just easier to park there and wasn't doing any other shopping at mall..totally learned my lesson. Wondering now if I had gone to those stores first and presented receipts, would I still have gotten towed? I do remember that when I initially pulled in there was a car parked next to me with someone in it and I later thought it might have been someone looking for potential offenders. I also wasn't sure if I got towed because it was near the fire hydrant too, but I don't think that would have mattered.
:(

Posted on: 2012/1/9 19:27
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Towing at Metro Plaze (BJs, Shoprite, BBB)
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I got towed at the parking lot. I am trying to get hold of people to make this right, and as I have spoken with the towing company (E-Z Towing), the business on the lot, and the management company of the lot (G&S Investors), I am getting a full run around. The management company rep for the lot is Monica, at 212-286-3300, is very defensive and nasty - she seems to be defending something that they have trouble with. She claimed that G&S Investors do not hire spotters. They have people on the lot who clean, and pay attention to people who park. I have never seen anyone cleaning the lot, while they are
"spotting" people.

Posted on: 2012/1/9 17:43
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Re: towing at shoprite
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I'm in for Flash mob.
It's July 2011 and Danny's Towing still violates Predatory Towing Prevention Act (fined for that before).
Whenever I can I will sabotage their spotters by checking on people going to Newport mall and warning them.This will hit them in the pocket !
Anyone ? Let's finish their illegal practices! They can't do it because they don't have contract with G&S Investors,the owners of the property.They tell you they got call from the menager of the property?BS!

Posted on: 2011/7/16 5:59
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Re: towing at shoprite
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This calls for a FlashMob. 10 cars. 6 people per car, dressed like clowns. Park and scatter. We tape it and we mess with the spotters and tow trucks.

I may take an entire week off of work just to supervise this.

http://www.youtube.com/watch?v=VQ3d3KigPQM

Posted on: 2011/4/12 1:37
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Re: towing at shoprite
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Thanks croft! I spoke to Fred, he's a nice guy. I emailed the property owners today to see where they stand on this. EZ towing claim the towing request was called in by the property owner's employee. I also asked them what was the standard of proof they use to tow Video?, photo?, or just the word of a mysterious representative that cannot be contacted or called.

I'm liking this forum, I found it researching Metro Plaza towing. I'm just shocked at how long this been happening . Talking to EZ towing made me feel like I took crazy pills, Nothing they said makes any kind of sense.

Posted on: 2011/4/12 1:07
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Re: towing at shoprite
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I watched the white tow truck hook up and tow away a car yesterday morning in like 5 seconds. There was no way that someone called about the car unless it was a spotter. The tow didn't even slow as if to verify it was the correct vehicle - just pulled up, turned, backed up, snatched, and drove off.

Posted on: 2011/4/12 0:23
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Re: towing at shoprite
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New2JCHeights wrote:
Your car may have been called in to EZ Towing by a "spotter." Keep in mind, using a spotter is one of the illegal tactics that these tow companies use. A spotter "works" for the tow company. He/she watches the parking lot and calls in which cars are "illegally parked." Your car can only be reported to EZ Towing by the owner of the property.
No doubt EZ towing released your car because they know they are currently being investigated. They know you were illegally towed for which they face a substantial fine from the state.
Thank you for reporting your experience. Good luck!

What if no one picked up or claimed their cars, where does EZ Towing store the towed vehicles ? I bet it is stored or parked illegally. EZ Towing is probably banking on the owners of the towed vehicles to just pay up without fighting figuring they can still get away with it. They better come up with a better solution then taking the law into their own hands.

Posted on: 2011/4/11 22:10
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Re: towing at shoprite
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Your car may have been called in to EZ Towing by a "spotter." Keep in mind, using a spotter is one of the illegal tactics that these tow companies use. A spotter "works" for the tow company. He/she watches the parking lot and calls in which cars are "illegally parked." Your car can only be reported to EZ Towing by the owner of the property.

No doubt EZ towing released your car because they know they are currently being investigated. They know you were illegally towed for which they face a substantial fine from the state.
Thank you for reporting your experience. Good luck!

Posted on: 2011/4/11 19:16
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Re: towing at shoprite
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I may hang out near parked cars then walk away towards the mall and see if that car gets towed, I think that's what happened to you. EZ: "Opps I meant that car, oh well". If you park your car in the more congested parking area it is less likely to get towed because it will be hard for the the tow truck to get in there with all of the other cars.

Posted on: 2011/4/11 15:49
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Re: towing at shoprite
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Ask to see Fred, the security guy at Shop Rite and he'll help you with surveillance footage.

Posted on: 2011/4/11 8:57
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Re: towing at shoprite
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Thank you! I will be contacting them. I'm going to call the property owners first to find out what their policies are in regard to the mysterious person working for them claimed by EZ towing that's calling the towing request and what is their standard of proof for towing. I have no doubt that EZ realized their mistake in towing my car since they released my car without charging a fine. It won't take a Sherlock Holmes to see me on camera in shoprite .

What irks me most is the lack of accountability. EZ towing say its the property owner's responsibility since they called in the towing request....I'm wondering if the property owner will say they know nothing....nothing at all.....

When I was on the phone with EZ trying to get my car back, I asked where is the accountability in this? The EZ guy said "what accountability?"

I said exactly....had to chuckle at that one....

Posted on: 2011/4/11 0:47
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Re: towing at shoprite
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jchuman wrote:
Hi!

I found this forum because I was a victim of EZ towing. It seems they are still doing the same predatory towing . Frankly I don't have a problem with them towing people if they leave the property but I didn't! I went shopping in Shoprite with a neighbor and thought my car was stolen when I couldn't find it.

There I was, standing in the lot with a elderly lady and $300+ of groceries between us defrosting so I hired a car service to take us home . The car service driver said my car was probably towed and not stolen, he told me to call the 2 towing companies. When I called EZ, they admitted to towing my car and said it was because we left the property to go to the mall. We did NO such thing, My neighbor and I have shoprite receipts for that time. EZ stated they are not responsible and that someone working for the property owner called to have my car towed. I asked to speak to this person so the problem could be resolved but EZ said they just get calls from them for towing and can't contact them. I asked for photo or video proof of us going to the mall and EZ said they don't take videos anymore. When I pressed for proof, EZ stated the spotter saw 2 males leaving my car headed to the mall. My neighbor is an elderly lady and when I said this, he quickly said he meant 2 persons, again he could provide no proof other than what the spotter told him.

When I was at the EZ lot to get my car back, a worker showed me a log showing the car parked at 10:30 and was towed at 11:04. the 2 shoprite receipts has the times of 11:31 and 11:34......so it does not take a rocket scientist to figure out we were really in shoprite since we filled 2 shopping carts......EZ also said the receipts was no proof since I could have picked them up, he didn't say more when I said the receipt was paid by debit card and there is a connection. EZ wasn't interested that shoprite cashier was still on duty and could ID me.


Long story short, EZ let me get my car back without paying their fee. They acted like It was all my fault and they did me a huge favor. No apology or any acknowledgment of a mistake or wrong doing of any kind ! In fact their worker at the lot tried to chastise me for being upset!

As I stated earlier, I have no problem of towing on private property , but is EZ the kind of towing Co. that the property owners want to provide service for them? Surely there must be an accountable towing company left in jersey City. I will pursue this matter to seek some answers, I'm appalled this has gone on so long and still continues.




Post 289 (look above) has this at the end of the news article.


Anyone who thinks they have been cheated by a business, or suspect any other form of consumer abuse, can file a complaint with the Division of Consumer Affairs at www.NJConsumerAffairs.gov or by calling (800) 242-5846 or (973) 504-6200.

Posted on: 2011/4/10 23:58
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Re: towing at shoprite
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It's actually the County Prosecutor's office (not the District Attorney, that's a NY thing). But you might also want to reach out to somebody at the State Office of Attorney General. Towing practices have been under a lot of scrutiny lately.

Posted on: 2011/4/10 23:57
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Send all your documentation to your City council member, to the Jersey Journal, and to the District Attorney's office.

Posted on: 2011/4/10 23:50
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Re: towing at shoprite
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Hi!

I found this forum because I was a victim of EZ towing. It seems they are still doing the same predatory towing . Frankly I don't have a problem with them towing people if they leave the property but I didn't! I went shopping in Shoprite with a neighbor and thought my car was stolen when I couldn't find it.

There I was, standing in the lot with a elderly lady and $300+ of groceries between us defrosting so I hired a car service to take us home . The car service driver said my car was probably towed and not stolen, he told me to call the 2 towing companies. When I called EZ, they admitted to towing my car and said it was because we left the property to go to the mall. We did NO such thing, My neighbor and I have shoprite receipts for that time. EZ stated they are not responsible and that someone working for the property owner called to have my car towed. I asked to speak to this person so the problem could be resolved but EZ said they just get calls from them for towing and can't contact them. I asked for photo or video proof of us going to the mall and EZ said they don't take videos anymore. When I pressed for proof, EZ stated the spotter saw 2 males leaving my car headed to the mall. My neighbor is an elderly lady and when I said this, he quickly said he meant 2 persons, again he could provide no proof other than what the spotter told him.

When I was at the EZ lot to get my car back, a worker showed me a log showing the car parked at 10:30 and was towed at 11:04. the 2 shoprite receipts has the times of 11:31 and 11:34......so it does not take a rocket scientist to figure out we were really in shoprite since we filled 2 shopping carts......EZ also said the receipts was no proof since I could have picked them up, he didn't say more when I said the receipt was paid by debit card and there is a connection. EZ wasn't interested that shoprite cashier was still on duty and could ID me.


Long story short, EZ let me get my car back without paying their fee. They acted like It was all my fault and they did me a huge favor. No apology or any acknowledgment of a mistake or wrong doing of any kind ! In fact their worker at the lot tried to chastise me for being upset!

As I stated earlier, I have no problem of towing on private property , but is EZ the kind of towing Co. that the property owners want to provide service for them? Surely there must be an accountable towing company left in jersey City. I will pursue this matter to seek some answers, I'm appalled this has gone on so long and still continues.

Posted on: 2011/4/10 22:14
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Re: BUSTED! EZ-Towing & Danny's of ShopRite Lot Infamy
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Nice! Those low-life scumbags need to be put in jail, like every other corrupt, Jersey City low-life. What douchebags. Here is the link:

http://www.nj.com/business/index.ssf/ ... ory_towing_crackdown.html

This a-hole tried to explain that he has a 'contract", when he doesn't. These a-holes are low IQ low-lifes... if they ever come near my car, they will be paying a visit to the Jersey City Medical Center.

Posted on: 2011/3/14 0:59
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Re: BUSTED! EZ-Towing & Danny's of ShopRite Lot Infamy
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As of last week-- the tow guys were still at it -- i was at Pep Boys when two guys came in complaining about having just been towed - they thought their car had been stolen.

Posted on: 2011/3/9 16:16
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Re: BUSTED! EZ-Towing & Danny's of ShopRite Lot Infamy
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They are also obligated to submit to binding arbitration in all outstanding consumer complaints, and for any disputed consumer complaints filed within the next year, Buccino said.


So if I read this correctly, anyone that has been towed in the past can file a complaint within the next year and EZ/Danny's must address the complaint legitimately.

It would seem that a driver who has received a tow could dispute it and win because the towing company used illegal trolling practices and they often (based upon the comments in the ShopRite towing thread) did not accept credit cards unless pressed to.

Posted on: 2011/3/9 14:31
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Re: BUSTED! EZ-Towing & Danny's of ShopRite Lot Infamy
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Excellent!

Posted on: 2011/3/9 12:14
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Re: BUSTED! EZ-Towing & Danny's of ShopRite Lot Infamy
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EZ-towing has been doing that racket for years. 20 years ago they tried to tow my car, I ran out, and in the end they did not tow. But it almost came to blows. Good thing it did not, because the tow guy had a tire iron.

Posted on: 2011/3/9 11:59
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