MikeyTBC wrote:
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anonymess wrote:
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I don't think you quite understand how Uber works for drivers. Once a driver accepts a fare, he is no longer able to accept other fares. So, he HAS to cancel, otherwise he risks losing out on whatever he fares he is hoping to get. As soon as you tell him you have no intention to cancel, he will get pissy, and after a minute or so, he WILL cancel.

I got an A+ in Uber class and have been using it long enough and often enough to know, haha. Yes, I know they can't take another rider until the present ride is canceled, but some of them are a**holes and don't wanna cancel and not risk a mark against their records. Apparently, they'd rather play chicken with the rider and not take another rider. Or, a more likely scenario, they're on their way to NYC on the highway and gave up on getting a passenger to NY and don't care if they can pick up a ride.

I've had drivers accept my pick up from newport and then just skip out and head to NYC through the tunnel and not cancel. I have no choice but to cancel at that point. Only option is to report them.

anonymess wrote:
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I don't think you quite understand how Uber works for drivers. Once a driver accepts a fare, he is no longer able to accept other fares. So, he HAS to cancel, otherwise he risks losing out on whatever he fares he is hoping to get. As soon as you tell him you have no intention to cancel, he will get pissy, and after a minute or so, he WILL cancel.

I got an A+ in Uber class and have been using it long enough and often enough to know, haha. Yes, I know they can't take another rider until the present ride is canceled, but some of them are a**holes and don't wanna cancel and not risk a mark against their records. Apparently, they'd rather play chicken with the rider and not take another rider. Or, a more likely scenario, they're on their way to NYC on the highway and gave up on getting a passenger to NY and don't care if they can pick up a ride.

I don't think you quite understand how Uber works for drivers. Once a driver accepts a fare, he is no longer able to accept other fares. So, he HAS to cancel, otherwise he risks losing out on whatever he fares he is hoping to get. As soon as you tell him you have no intention to cancel, he will get pissy, and after a minute or so, he WILL cancel.

anonymess wrote:
Boodipoh... yes, they don't force you to cancel. How can they? But in a way they do. If the driver doesn't cancel the trip and drives the opposite way, what are you gonna do? I don't have time to play games and play chicken with the driver. I need a cab when I need a cab.

JcDevil wrote: The rates have not gone up, in general, but all travel to/from EWR is now being charged at NYC rates, which are higher.

By comparison what would an Uber X ride cost from downtown to the airport?

tommyc_37 wrote:
When I first started using Uber, an UberX from Grove Street area to EWR was about $17-20, all in. The last time, maybe a month ago, it was about $30 and that did not include surge pricing. The rates seem to have gone up in the past 6 months or so.

bodhipooh wrote:
Drivers are ASKING (not forcing) you to cancel because that way they don't get penalized. Many drivers will try to game the system by not cancelling a request they accepted...

anonymess wrote:
Fwiw, I ended up getting credit for the rides that I cancelled after the driver said he wasn't coming.

Uber never responded to my 2 complaints, one from yesterday, repeated today. My complaints were not inflammatory, just the facts. And the fact that I later realized that it was a driver who had done this to me once before didn't sit well. He probably laughed when I said, "I'm going to report you."

Call me spiteful or whatever you like.
For the first time in about 18 months, I took a white cab from Grove Path. Perhaps it was luck of the draw, but the car was nothing like the cars I remember. Smoke-free, relatively clean, a working meter, a driver not talking on his cell - something I was not accustomed to with local cabs. PLus, the convenience of not having to take out my phone and summon a ride, wait 10 minutes or more, too many times get a driver who couldn't find me (in front of Starbucks on Columbus) and get a driver who blindly followed a navigator which sometimes gave out of the way directions. What a pleasant change! Same price. I might do this more often if this is now the situation.

Uber is a tough habit to break, but I took step one.

bodhipooh wrote:
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anonymess wrote:
Some would refuse to cancel and force me to cancel making it look like they did no wrong.

Do NOT do this. Make THEM cancel the pick up! I have had this conversation with many friends in the past. If you cancel, you show up in the Uber passenger stats (and ratings) as someone who is prone to do that.

Drivers are ASKING (not forcing) you to cancel because that way they don't get penalized. Many drivers will try to game the system by not cancelling a request they accepted (I believe the penalty is $10, but maybe it is less) so they will accept every request they see, then call the passenger to see where they are going, and if they don't want the fare, they ask/tell the person to cancel the request and submit it again. You should always reply with "I am sorry, but you have accepted the pick up, so go ahead and cancel it if you don't want to pick me up" and then hang up. Those little shits doing that are essentially causing a backlog in the system by forcing additional requests, and possibly taking business away from other drivers.

plnj wrote:
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anonymess wrote:
I'm a long time Uber/Lyft user and mostly satisfied... up until recently.

In the last several months, I've had an unusual number of drivers call shortly after they accept my ride to ask where I'm going. This is a BIG no no. It quickly became apparent that the only reason they were calling is that they wanted to go to Manhattan. Some were a little more devious and ask innocuous questions before asking "where to?" Others would just come out and say that they'll only go to Manhattan. Some would refuse to cancel and force me to cancel making it look like they did no wrong. Yes, there's been that many over the past few months.

I was tempted to tell them that I was going to midtown to get him to pick me up. But I don't really have time to waste if they refuse or worse, if they go Uber-ballistic on me.

I understand their dilemma, but they signed up for it.

I always report the drivers to Uber. I always get a credit and they always say they're doing their best to throw out these problem drivers. Since the problem seems to continue unabated, I wonder how much they're really doing. Anyone else have this problem?

Are you sure you are a long time user? Every time I use Uber I have to put in my pickup and drop off location on the app. I am not sure why anyone would have to call to ask since its already in the drivers app where their passenger is going.

anonymess wrote:
Some would refuse to cancel and force me to cancel making it look like they did no wrong.

plnj wrote:
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anonymess wrote:
I'm a long time Uber/Lyft user and mostly satisfied... up until recently.

In the last several months, I've had an unusual number of drivers call shortly after they accept my ride to ask where I'm going. This is a BIG no no. It quickly became apparent that the only reason they were calling is that they wanted to go to Manhattan. Some were a little more devious and ask innocuous questions before asking "where to?" Others would just come out and say that they'll only go to Manhattan. Some would refuse to cancel and force me to cancel making it look like they did no wrong. Yes, there's been that many over the past few months.

I was tempted to tell them that I was going to midtown to get him to pick me up. But I don't really have time to waste if they refuse or worse, if they go Uber-ballistic on me.

I understand their dilemma, but they signed up for it.

I always report the drivers to Uber. I always get a credit and they always say they're doing their best to throw out these problem drivers. Since the problem seems to continue unabated, I wonder how much they're really doing. Anyone else have this problem?

Are you sure you are a long time user? Every time I use Uber I have to put in my pickup and drop off location on the app. I am not sure why anyone would have to call to ask since its already in the drivers app where their passenger is going.

anonymess wrote:
I'm a long time Uber/Lyft user and mostly satisfied... up until recently.

In the last several months, I've had an unusual number of drivers call shortly after they accept my ride to ask where I'm going. This is a BIG no no. It quickly became apparent that the only reason they were calling is that they wanted to go to Manhattan. Some were a little more devious and ask innocuous questions before asking "where to?" Others would just come out and say that they'll only go to Manhattan. Some would refuse to cancel and force me to cancel making it look like they did no wrong. Yes, there's been that many over the past few months.

I was tempted to tell them that I was going to midtown to get him to pick me up. But I don't really have time to waste if they refuse or worse, if they go Uber-ballistic on me.

I understand their dilemma, but they signed up for it.

I always report the drivers to Uber. I always get a credit and they always say they're doing their best to throw out these problem drivers. Since the problem seems to continue unabated, I wonder how much they're really doing. Anyone else have this problem?

borisp wrote:
So... wait. The PA is issuing them tickets because they don't pay off the government-run limo cartel, and that is the reason why you don't like Uber? Yes?

greenville wrote:
I liked Uber until I found out why it's cheap. Basically the Uber X drivers are underinsured and don't have a TLC license. If an Uber driver gets into an at fault accident carrying a passenger they basically out of luck because Uber only covers if you're not at fault and their personal insurance won't cover it because they were using it for a commercial activity. The PA is issuing drivers tickets because they don't have a TLC license and the fines total to more than $5k so that's why the Uner drivers are scared.

WhoElseCouldIBe wrote:
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DTNJC wrote:
Nope, Not Uber X only TLC and good chance they will get 4 huge tickets.
Just go to level 3 & you will see all the cars waiting.

I believe you but couldn't you just tell the cop the driver is your friend?

DTNJC wrote:
Nope, Not Uber X only TLC and good chance they will get 4 huge tickets.
Just go to level 3 & you will see all the cars waiting.