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Re: Suez is the new United Water???
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The new SUEZ web site is crap and difficult to navigate. And it doesn't yet have outstanding balances due.

Posted on: 2015/12/18 16:10
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Re: Suez is the new United Water???
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The password requirements for SUEZ is different than that of United Water. As such, they require everyone to update that password by choosing the password reset.

Unfortunately, they didn't do a great job of letting everyone know that this is what was happening...

Posted on: 2015/12/18 15:52
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Re: Suez is the new United Water???
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Suez has invalidated your password and requires you to now enter a new one, so you'll have to follow the link (which has your account info embedded in it)

The link is legit.

Quote:

dtjcview wrote:
Quote:

AlexC wrote:
The link on the email took me to a page that only asked to change the password. My account and history is there. Did you ever sign up for paperless billing and payment?


Quote:

dtjcview wrote:
No problem with United Water changing it's name to Suez - Though I think they provide zero value-add for Jersey City.

My big concern is they're asking me to set up a new Suez account. They can't seem to transfer my existing UW account. For that alone - I think JC needs to re-assess their contract. And IMO they're a waste of space.

Why is it my problem if they change their name?




I had an account with UW. What I don't do ever - is click on email links from unknown sources. What I did try, was to use my UW uname/pw on the SUEZ site after following the login link here: https://www.unitedwater.com/jerseycity/customer-service.aspx

I gave up when it wasn't recognised.

Posted on: 2015/12/18 15:24
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Re: Suez is the new United Water???
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Quote:

AlexC wrote:
The link on the email took me to a page that only asked to change the password. My account and history is there. Did you ever sign up for paperless billing and payment?


Quote:

dtjcview wrote:
No problem with United Water changing it's name to Suez - Though I think they provide zero value-add for Jersey City.

My big concern is they're asking me to set up a new Suez account. They can't seem to transfer my existing UW account. For that alone - I think JC needs to re-assess their contract. And IMO they're a waste of space.

Why is it my problem if they change their name?




I had an account with UW. What I don't do ever - is click on email links from unknown sources. What I did try, was to use my UW uname/pw on the SUEZ site after following the login link here: https://www.unitedwater.com/jerseycity/customer-service.aspx

I gave up when it wasn't recognised.

Posted on: 2015/12/18 15:10
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Re: Suez is the new United Water???
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Quote:

Yvonne wrote:
Actually, United Water is returning to their original name. This is a French Company that operates water companies internationally.


So if I registered here - it would be a waste of time?

http://www.mysuezwater.com/jersey-city-mua/standard-home

Posted on: 2015/12/18 14:50
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Re: Suez is the new United Water???
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The link on the email took me to a page that only asked to change the password. My account and history is there. Did you ever sign up for paperless billing and payment?


Quote:

dtjcview wrote:
No problem with United Water changing it's name to Suez - Though I think they provide zero value-add for Jersey City.

My big concern is they're asking me to set up a new Suez account. They can't seem to transfer my existing UW account. For that alone - I think JC needs to re-assess their contract. And IMO they're a waste of space.

Why is it my problem if they change their name?



Posted on: 2015/12/18 14:48
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Re: Suez is the new United Water???
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Actually, United Water is returning to their original name. This is a French Company that operates water companies internationally.

Posted on: 2015/12/18 14:02
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Suez is the new United Water???
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No problem with United Water changing it's name to Suez - Though I think they provide zero value-add for Jersey City.

My big concern is they're asking me to set up a new Suez account. They can't seem to transfer my existing UW account. For that alone - I think JC needs to re-assess their contract. And IMO they're a waste of space.

Why is it my problem if they change their name?



Posted on: 2015/12/18 3:52
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