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HPYC

Re: aetna vs cigna

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From Downtown - H.P. area

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I have Aetna and it's been fine, but Aetna (like all big insurers) has a million and one different plans. You have to look at which doctors are covered under a specific type of plan, like a PPO, etc. Most of our doctors are in Bergen County and are covered, as is our dentist in Jersey City and all optometrists in the area.

Posted on: 2013/10/18 13:57

Garden

Re: aetna vs cigna

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I've had both and the customer service is much better at Cigna. However, there were very few in-network providers in and around Jersey City. I was living in Manhattan when I had Aetna, so I can't speak as to whether or not the situation would be the same if you were to go with Aetna.

Posted on: 2013/10/18 13:57

JCishome

Re: aetna vs cigna

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When you're talking about the big carriers (Aetna, CIGNA, United, BCBS) there is no "good" or "bad" when it comes to provider networks - it's which one suits you best. Go to each of their websites and you can look up providers you're interested in.

Posted on: 2013/10/18 13:31

dtjcview

Re: aetna vs cigna

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Recently Aetna have been atrocious. This year, they booted every doctor associated with JCMC out-of-network. They did the same with hospitals across NYC. Don't know anything about Cigna.

You can probably get hold of their respective in-network lists.

Posted on: 2013/10/17 21:18