New2JCHeights wrote:
Your car may have been called in to EZ Towing by a "spotter." Keep in mind, using a spotter is one of the illegal tactics that these tow companies use. A spotter "works" for the tow company. He/she watches the parking lot and calls in which cars are "illegally parked." Your car can only be reported to EZ Towing by the owner of the property.
No doubt EZ towing released your car because they know they are currently being investigated. They know you were illegally towed for which they face a substantial fine from the state.
Thank you for reporting your experience. Good luck!

jchuman wrote:
Hi!

I found this forum because I was a victim of EZ towing. It seems they are still doing the same predatory towing . Frankly I don't have a problem with them towing people if they leave the property but I didn't! I went shopping in Shoprite with a neighbor and thought my car was stolen when I couldn't find it.

There I was, standing in the lot with a elderly lady and $300+ of groceries between us defrosting so I hired a car service to take us home . The car service driver said my car was probably towed and not stolen, he told me to call the 2 towing companies. When I called EZ, they admitted to towing my car and said it was because we left the property to go to the mall. We did NO such thing, My neighbor and I have shoprite receipts for that time. EZ stated they are not responsible and that someone working for the property owner called to have my car towed. I asked to speak to this person so the problem could be resolved but EZ said they just get calls from them for towing and can't contact them. I asked for photo or video proof of us going to the mall and EZ said they don't take videos anymore. When I pressed for proof, EZ stated the spotter saw 2 males leaving my car headed to the mall. My neighbor is an elderly lady and when I said this, he quickly said he meant 2 persons, again he could provide no proof other than what the spotter told him.

When I was at the EZ lot to get my car back, a worker showed me a log showing the car parked at 10:30 and was towed at 11:04. the 2 shoprite receipts has the times of 11:31 and 11:34......so it does not take a rocket scientist to figure out we were really in shoprite since we filled 2 shopping carts......EZ also said the receipts was no proof since I could have picked them up, he didn't say more when I said the receipt was paid by debit card and there is a connection. EZ wasn't interested that shoprite cashier was still on duty and could ID me.


Long story short, EZ let me get my car back without paying their fee. They acted like It was all my fault and they did me a huge favor. No apology or any acknowledgment of a mistake or wrong doing of any kind ! In fact their worker at the lot tried to chastise me for being upset!

As I stated earlier, I have no problem of towing on private property , but is EZ the kind of towing Co. that the property owners want to provide service for them? Surely there must be an accountable towing company left in jersey City. I will pursue this matter to seek some answers, I'm appalled this has gone on so long and still continues.

They are also obligated to submit to binding arbitration in all outstanding consumer complaints, and for any disputed consumer complaints filed within the next year, Buccino said.

JC_DowntownRegular wrote:

I've never experienced the pleasure of being towed out of the Shoprite parking lot, but I've read somewhere on this site, maybe even in this thread, that JCPD indicates that there is nothing they can do and that the car owners have to pay. Anyone know if this has changed or is inaccurate?

12345 wrote:
If you get towed the thing to do is pay with American Express, Visa or MC. If the towing people say not accepted then immediately call the police and file a report and demand your care be released. At that point the tow operator will most likely accept your credit card.

The law requires that all tow operators in NJ accept credit cards. They cannot offer a discount for cash either, if they do call your credit card company and complain; thieir credit card privilages can be terminated.

PBW wrote:
Quote:

heights wrote:
Quote:

PBW wrote:
While it is true if you leave the shopping center, even to that bank next door to use the ATM, they have every right to tow you, it is also true that the towing companies are also acting in an unlawful manner. If the shoppers/parkers have to abide by the law, so should the companies that act as the enforcers/punishers.

How are the tow truck companies not abiding by the law...can you give an itemized list ? It's funny how the "patrons" can't figure out how to park but they're cunning enough to monitor the tow truck business who is just trying to do they're job. Start a class action lawsuit or man up and do it yourself.

I have never been towed, as I only park there to shop at BJ's so it doesn;t affect me; if it does it;s in the positive as I can always find a parking space there. But to answer your question, the 2 main state laws they're breaking are 1. the owner of the lot must call the towing company (they're using spotters) and 2. They demand cash, under state law towing companies must accept credit cards. you can argue the merits of these laws, but the fact is they are laws and the towing companies are breaking them.
Scroll up to the fox 5 link if it's still active there are a bunch of others they're breaking as well.

I?m thinking the video taping by the tow Company breaks some privacy laws since they are neither management or security of the lot..

heights wrote:
Quote:

PBW wrote:
While it is true if you leave the shopping center, even to that bank next door to use the ATM, they have every right to tow you, it is also true that the towing companies are also acting in an unlawful manner. If the shoppers/parkers have to abide by the law, so should the companies that act as the enforcers/punishers.

How are the tow truck companies not abiding by the law...can you give an itemized list ? It's funny how the "patrons" can't figure out how to park but they're cunning enough to monitor the tow truck business who is just trying to do they're job. Start a class action lawsuit or man up and do it yourself.

heights wrote:
Quote:

PBW wrote:
While it is true if you leave the shopping center, even to that bank next door to use the ATM, they have every right to tow you, it is also true that the towing companies are also acting in an unlawful manner. If the shoppers/parkers have to abide by the law, so should the companies that act as the enforcers/punishers.

How are the tow truck companies not abiding by the law...can you give an itemized list ? It's funny how the "patrons" can't figure out how to park but they're cunning enough to monitor the tow truck business who is just trying to do they're job. Start a class action lawsuit or man up and do it yourself.

PBW wrote:
While it is true if you leave the shopping center, even to that bank next door to use the ATM, they have every right to tow you, it is also true that the towing companies are also acting in an unlawful manner. If the shoppers/parkers have to abide by the law, so should the companies that act as the enforcers/punishers.

ThePunisher wrote:
I deal with this on a everyday bases and it gets so retard after asking 20 & 20 question, just to find out they park where they were not suppose to with signs all over the place saying not to go figure. I call laziness and stupidity.