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Re: Club H Fitness |
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Home away from home
 
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They really screwed me over when I left. They were sloppy in following up, or didn't follow up and miscommunicated with each other to the point I had to PROVE what one staff promised me vs. what another was telling me. They could have got me back if they were forthright and tried because that would have been a sign they were trying all around. But obviously no one had the energy to retain their key customers and when they dropped the ball? I left for good.
Posted on: 5/24 8:57
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Re: Club H Fitness |
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Home away from home
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I believe that Club H is worth about $60 a month. I really wouldn't pay more than that without restoring it to what it was a few years ago. When I was there we were paying $110, which was high even then.
Club Metro doesn't have classes which disqualifies it for many people. Quote:
Posted on: 5/24 7:41
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Re: Club H Fitness |
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Home away from home
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Club Metro is not at all convenient for me. Also, I understand it's on the small side. So even the lower price isn't attractive to me. What I like most about ClubH is all the natural sun light.
Posted on: 5/24 7:26
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Re: Club H Fitness |
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Home away from home
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Didn't they spent like 15 million making the JC location? Maybe that was the first mistake. Although I think JC could have supported it had they not let it go to crap. I'm at club metro now which doesn't have all the amenities that Club H used to have but it also only cost $40 a month. $30+ 10 for towel service. Nice interior and very nice equipment.
Posted on: 5/23 23:40
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Re: Club H Fitness |
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Home away from home
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I don't think the partners are taking profits. I suspect they're losing money. The rent is pretty high there and there are all the additional costs associated with keeping the place up. I suspect that they really never pulled in enough members. Consequently, the points we all mentioned with regard to their slipping image are not going to help bring in new members. I liked the gym when I first joined. I hope they can pull themselves out of their hole.
Posted on: 5/23 22:38
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Re: Club H Fitness |
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Home away from home
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Not surprising that they're filing - the place has been terrible of late - NO AC this entire week. They're pathetic.
Posted on: 5/23 21:24
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Re: Club H Fitness |
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Home away from home
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I'm glad I didn't renew my annual membership when it expired in mid April. One of their reps actually called me, and try to sell me a "deal" at $799 for 12 months.
Posted on: 5/23 21:22
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Re: Club H Fitness |
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Home away from home
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Then I hope they tell the banks when they are convincing them they'll recover - what they did to lose the very loyal people like my family, my neighbors and their families - the deterioration of their brand did them in.
Posted on: 5/23 21:04
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Re: Club H Fitness |
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Quite a regular
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Yikes. Yes, bankruptcy can mean either they are trying to save the business or this is part of a process that may involve selling the real estate. I hope they stay! Excellent classes and teachers.
Posted on: 5/23 20:57
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Re: Club H Fitness |
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Home away from home
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They filed under Chapter 11 so they probably will not be closing the location. Chapter 11 is for businesses seeking to reorganize their debt and continue operating.
Posted on: 5/23 15:45
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I live by the river.
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Re: Club H Fitness |
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Home away from home
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Not surprised, too many half ass gyms down there.
Posted on: 5/23 15:24
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Quite a regular
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That would be a perfect location!
Posted on: 5/23 15:22
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Re: Club H Fitness |
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Home away from home
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Whole Foods movin' in!
Posted on: 5/23 14:13
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Re: Club H Fitness |
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Quite a regular
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Posted on: 5/23 14:00
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Just can't stay away
 
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Well, I officially joined Club H yesterday taking advantage of the pre-paid discounted rate for the 1-year membership. I actually found it to be a pretty decent deal considering all the group classes I've been taking and will continue to take during the week, particularly zumba (7 days a week!), yoga (about 4 different types of yoga classes), spinning, and pilates. I normally have to pay at least $10 for a single zumba or yoga class in any of the studios around the area, and that can add up very quickly for a zumba "addict" like me!
 Personally, I've been enjoying the great variety of classes at the gym and like the quality of the classes as well. The instructors are really good, in particular the zumba instructors... they've got the rhythm, love it!!!! I have also found the staff to be pretty attentive and receptive to my inquiries and comments. Michael, the manager, spent quite a bit of time with me yesterday answering a lot of questions I had about the gym, membership, etc. Yes, they do charge $15 per month to freeze the membership but they also extend your membership for the months that you freeze (I didn't get that extension at NYSC in the past). So far, I've had pretty positive experience at the gym and look forward to getting full benefit from the membership and the group classes.
Posted on: 3/28 9:12
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Re: FYI - March Madness offers at Club H Fitness in JC |
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Home away from home
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I officially cancelled my membership at Club H. No renewal. I told the person over the phone why. They did not seem to care, I was just the crazy a$$hole expressing myself. Guess it's just a job to them.
Posted on: 3/28 8:39
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Re: FYI - March Madness offers at Club H Fitness in JC |
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Home away from home
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I think the lowest membership I've seen from Club H was $699 per year (plus tax). that was offered Oct / Nov 2012 I think...
What bugs me is that they charge $15 per month for freezing your membership. Is that common practice at other gyms?
Posted on: 3/28 0:32
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FYI - March Madness offers at Club H Fitness in JC |
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Just can't stay away
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In case this might be of interest to anyone, below are the membership discounted offers from Club H, valid until 3/31. I am doing a 1-month membership at Club H taking advantage of a LivingSocial deal, with the idea of testing the gym facilities and group classes.
As a "group class junkie" I have found the classes to be quite varied, fun, taught by good instructors, and suiting very diverse needs. The new class schedule is available in their website. Note: I have no vested interest in the gym, just wanted to communicate their current membership offers for anyone that might be shopping for gym membership in the downtown JC area. MARCH MADDNESS @ CLUB H FITNESS J.C. Harmony Monthly Commit EFT: $0 enrollment (reg. $199) $ 119 per month (reg. $139) SAVE: $439 HIP Monthly Commit EFT: $0 enrollment (reg. $199) $49 first month’s dues (reg. $99) $89 per month (reg. $99) SAVE: $359 HIP Paid-In-Full Commit: $0 enrollment (reg. $199) $799 dues (reg. $1188) SAVE: $588 HIP Non-Commit EFT $99 enrollment $99 per month
Posted on: 3/27 9:46
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Re: Club H Fitness |
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Home away from home
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I'm willing to play out the spring and summer doing outdoor activities and possibly doing pilates (sp?) with my wife, don't laugh. I like the stationary bikes and can find that anywhere. But we are going to investigate more boutique-type fitness places like yoga rooms, pilates, soulcycle in the city, there's a boxing gym and a boot camp that our friends who already haven't renewed their memberships are trying which is local. It will be much easier during the nice months not to care so much about Club H.
Posted on: 1/29 12:02
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Re: Club H Fitness |
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Not too shy to talk
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Well said, PathH8tr. My only question is, are any of the other gyms worth considering - Brick Haus, NYSC in Harborside, Metro Fit - any better than what is the current state of Club H? Yes, the water with the fruit slices was such a great service touch that went by the wayside months ago. They offered the option of soy milk instead of regular milk for their shakes. Now that option is available once or twice a month. The soap dispensers sometimes have shampoo instead of soap, and they are often not labeled properly. The shower curtains dangling instead of replacing the glass doors is another example of not taking care of the facility. I could go on and on. And yes, I realize I'm beating a dead horse. Truth is, my hope is Club H management is actually reading this forum! That's the cause for the degree of granularity in my posts, here. I did point some employees there in the direction of this site, so I suspect there is some truth to my intention.
We'll see!
Posted on: 1/29 11:47
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Re: Club H Fitness |
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Home away from home
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Quote:
So agree. My family used to go there and buy a sandwich, fruit cup, shake at the food counter just to keep the habit going. We joined when they did the outdoor BBQ lunches - they even had local business people come by for lunch which I would imagine could have been a revenue source for them. If I was in a rush, I knew I could head to the gym and still eat a variety of fresh things from their food services. My wife used to come home with something she didn't need from the fitness clothing shop they had and she used the spa services on a regular basis. It helped to have child care for her. But then the hair dryers would be busted, the lotion disappeared, the tissues, the soap in the showers weren't filled or they reused old bottles that looked grungy. Hand made or printed 8x11 signs started to be taped everywhere reminding us of what would could and couldn't do - a sign of mismanagement when anyone can just tape ad hoc printed signs all over the place. The water with citrus was always a great touch and I'm not gonna lie, that to me was the sign things were going downhill when this is no longer in the locker room - how hard is it to slice a few oranges and lemons and put water in the lockers in the morning? My wife digged leaving the gym with her bottle full of the stuff and then it stopped happening. The late showing teachers? A weird culture of acceptance that it's okay. I know these are all small picky things but they build to a an example of a bad business model of neglect and it's hard being in business myself to see something go so sideways when it could totally have kept people like my family and my neighbors and all the others I've talked to who aren't renewing. Are the partners taking the profits for their own benefits and not coming together to try and build the gym they branded in the first place? If there are no profits, have someone you already have hired be responsible for walking the property and ensuring it remains like the brand - take tacky taped 8x11 signage off the windows, get them laminated. Monitor the mats and when there's crap loads of other peoples hair on it, call over the cleaner, review the locker rooms to see if there is tissue (during flu season, smart move), working systems, locker doors are closed, towels off floor. Say hi the the people in the gym and HEAR them, people are bursting there to tell you what would have them stay. I wonder if the sales people are listening and saying to their members whose memberships are expiring, "We'd love to keep you and would love to hear what we need to do to keep you to stay." I guarantee it won't be money, it will be all the things that made this gym better than the others. I'll pay a premium if I'm getting that. But it seems Club H drops the ball at "I'm not renewing my membership". Why is there a mass exodus of people who've been with you for 4-6-8 years? Obviously they wanted what you were giving them and now you are losing your key accounts. And they are the ones who drew others to your place and they will be the ones talking to them about why they moved....it's going to get worse when memberships expire in the Spring if they don't really step up with a more strategic way to communicate honestly with customers - not on e-mail, in person.
Posted on: 1/29 9:44
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Home away from home
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I agree that Club H has definitely slipped dramatically. However, I think many of the issues can be easily course corrected. Keeping the locker room's cleaner, and up to date, providing towels and ensuring the amenities are working and in good repair do not require overhauls. Also, the vast majority of the equipment does not need to be replaced. instead many of the benches need to be recovered, which is readily accomplished and often done at gyms. Purchasing some new stretching out mats is also an easy fix. They have reduced membership dramatically since I first joined. Unfortunately, they opened at the beginning of the financial crash, which may have hindered their ability to keep up with the image they hoped to adopt. Still, they have a duty to their members and themselves to pull their act together. Frankly, I'm considering not renewing my membership, and securing a membership at the boxing gym over on Brunswick. It's closer and less expensive.
Posted on: 1/29 8:11
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Home away from home
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Sky Club is in the SW corner of Hoboken.
Posted on: 1/28 15:34
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Not too shy to talk
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I don't know of the Sky Club. Where is it? What is it?
Posted on: 1/28 13:53
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Not too shy to talk
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You're right. The shake area is always out of something or never even opened. For $100 plus a month they should be giving us shakes.
I think I'm going to join sky club. Still a little pricey but they have a lot of amenities and equipment looks good.
Posted on: 1/28 13:46
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Re: Club H Fitness |
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Not too shy to talk
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Club H has gone incredibly downhill in the last year. In addition to all that has been stated regarding the steam room being out of commission, the entire weekend had no hot water. Their shake area is ALWAYS out of something, and usually something as mundane as ice. When they opened, they touted themselves as being a full-service, service-oriented facility. All of the things that supposedly differentiated them from the other clubs nearby are now things that have suffered severely. The shower area looks shoddy, the towel service is spotty (have yet to be there when they didn't run out of towels), and there are usually wet towels lingering in the public areas. This was really such an impressive facility. It's a shame they don't take more care of it, as well as their customers. All it takes is one new club to open, and this place will suffer the consequences. I'd switch gyms in a heartbeat if I thought that a facility that could compete wtih its original iteration came along.
Posted on: 1/28 12:55
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Re: Club H Fitness |
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Home away from home
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I agree with the posts - Club H has gone down hill the past few years - no new equipment, lack of towels, diminishing services, etc. Another step down today as the hot water was out of service.
They just don't seem to care.
Posted on: 1/26 21:21
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Re: Club H Fitness |
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Home away from home
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I have a huge loyalty to Club H. I loved that place. I waited for it to open in JC and have been a patron of their gyms since their inception. I just don't think the loyalty has been returned over the past two years. I wrote a letter once about the deterioration concerning me, never got a response. For me, it's time to move on. Sadly. It feels like a break up.
Posted on: 1/25 8:50
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Not too shy to talk
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I know I know.... I'm retarted for not locking it up. Almost 20 years of going to gyms and I never used locks regularly. Nothing ever happened. I was also a college athlete and never used locks. Welcome to JC! Hahaha. They went to sports authority and charged $175. Luckily the bank credited the money back to me. Everything ended up working out.
Posted on: 1/24 23:16
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Re: Club H Fitness |
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Home away from home
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Well were you able to get it cancelled before there were any charges on it, or at least avoid having to be responsible for any charges on it?
Posted on: 1/24 22:14
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