Browsing this Thread:
1 Anonymous Users
|
Question about "One time refills" using Smartlink website
|
||||
|---|---|---|---|---|
|
Home away from home
 
|
I have a question about the "one time refills" from the smartlink website - I know I have certain time for the "refill" to be added (I think it's two months?).
What happens if the refill is not added after that period (eg I didn't use my card during that period)? Is that automatically refunded back to my credit card, or do I have to follow up to have that refunded? TIA.
Posted on: 2014/10/31 15:47
|
|||
|
||||
|
Re: PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Home away from home
|
Awesome, thanks! I guess not all machines at all exits/entrances dispense new cards.
Posted on: 2012/1/24 17:50
|
|||
|
||||
|
Re: PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Home away from home
|
Quote:
FAQ #3 has the complete list of vendors: http://www.pathsmartlinkcard.com/faq.html#1
Posted on: 2012/1/24 16:22
|
|||
|
||||
|
Re: PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Home away from home
|
Quote:
I think Hoboken, 33rd, Newark and JSQ have SmartCard machines that sell them.
Posted on: 2012/1/24 16:03
|
|||
|
||||
|
Re: PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Home away from home
|
Does anyone know where I can buy a replacement Smartlink card? My current unlimited card is on the fritz (bending in my wallet) and if I purchase online, my current card will automatically be cancelled until the new one arrives in 7-10 days. Do any of the stations sell blank/empty cards so I can transfer my account? Of the station machines I've checked so far, I can only check the balance or refill.
Thanks
Posted on: 2012/1/24 15:46
|
|||
|
||||
|
Re: PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Quite a regular
|
its $65 for the unlimited now:
http://www.panynj.gov/about/toll-fare-2011.htmlQuote:
Posted on: 2011/9/17 11:25
|
|||
|
||||
|
Re: PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Home away from home
|
Same thing happened to me - I could only add 2 "packages" online, and then it wouldn't let me add anymore.
Then I went to the PATH train station, and manually added additional packages via the machines (one at a time) - that worked! Now I'm "fully loaded" 
Posted on: 2011/9/17 1:48
|
|||
|
||||
|
Re: PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Home away from home
|
Quote:
I know this is probably a silly question, but are you able to type in the number of trips to add? Or is your card already full? Have you tried using a different web browser? (It seems to work fine for me in both Chrome and Firefox, but if you have an old version of something, maybe that's causing a glitch.) There's also a link under Account Management to Cancel Card Registration (in the righthand column), if you want to try un-registering and then re-registering. If that doesn't work, I'd email the help center. You should definitely be able to add trips online - that's really the best part! The help email is: smartlinkservice@panynj.gov or you can call 800 234 PATH.
Posted on: 2011/9/16 18:28
|
|||
|
||||
|
Re: PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Not too shy to talk
|
I bought trips online a bit earlier. This was the link I used, though I don't know if it'll work for anyone else... https://www.pathsmartlinkcard.com/front/add_ride/index.jsp
Posted on: 2011/9/16 18:12
|
|||
|
||||
|
Re: PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Home away from home
|
when i click that, it takes me to a page where i should "select" the amount of trips to add, but there are no options available. just a submit button. then when i press it, it says there is an error. my account must be broken or something. i've tried to register for a new account but it says my card is already registered, sooo. i guess i was just wondering if i was the only one unable to use the feature.
Posted on: 2011/9/16 17:38
|
|||
|
||||
|
Re: PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Home away from home
|
Quote:
Yes. On your account homepage below the info about your SmartLink card, there is a section called "Account Management." The first item in the middle column is "Add Trips/Passes."
Posted on: 2011/9/16 17:33
|
|||
|
||||
|
Re: PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Home away from home
|
can i add trips to my card online? it's registered but i can't seem to figure out of that's possible or not.
Posted on: 2011/9/16 17:05
|
|||
|
||||
|
Re: PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Home away from home
|
The system won't let you purchase more than two items between 9/7 - 9/18, effectively eliminating the possibility of maxing out the card, unless you are already starting with 60 trips on it. Bunch of scumbags if you ask me.
Posted on: 2011/9/16 16:54
|
|||
|
||||
|
Re: PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Not too shy to talk
|
Interesting.
So, assuming a smartcard has a 0 balance and you bought 140 trips, the cost would be $210. The way I figure, that's a savings of $28 (the increase is 20 cents a trip for purchases of 10 or more trips). Not insignificant at all. Now, can someone loan me $210?
Posted on: 2011/9/16 16:38
|
|||
|
||||
|
Re: PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Not too shy to talk
|
Good to know.
What about unlimited rides ? I get the 30-day unlimited, how many can I load up on my card before 9/18? Is it 2?
Posted on: 2011/9/16 16:25
|
|||
|
||||
|
PATH SmartLink Card
|
||||
|---|---|---|---|---|
|
Home away from home
Joined:
2005/3/21 20:01 Last Login : 2020/9/5 14:18 From Exchange Place
Group:
Registered Users
Posts:
1397
 |
You can only get this information here:
1. The maximum number of trips that the SmartLink Card holds is 140. 2. The card can only hold two each at any one time: a. two 40-trip purchase b. two 20-trip purchase c. two 10-trip purchase 3. (2 X 40) + (2 X 20) + (2 x 10) = 140 ---------------------------------------------------------------------------- On Wednesday, I made a 40-trip purchase. I had 12 trips left over from a previous 40-trip purchase. This brought me to 52 trips on my card. Today, I went to the machine, and it only showed me the buttons for 20-trip or less. It did not show the button for 40-trip. So, I made a 20-trip purchase. According to customer service, I can still buy another 20-trip, and two 10-trip. Capice?
Posted on: 2011/9/16 15:34
|
|||
|
||||