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Re: JC Post Office - Be Very Afraid
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I live on monmouth street. At least once a week there is a day where noone in my building receives mail. Looking around the block, it seems as though noone else is getting mail that day either. This would all be just fine is the day was sunday.


I reviewed my security camera footage - and unless she evaded the motion detection settings that are sensitive enough to pick up a blowing leaf - she wasn't on the block at all yesterday. 11/19

Anyone else on monmouth have that same problem?

Posted on: 2010/11/20 11:23
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Re: JC Post Office - Be Very Afraid
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I live in Hamilton Park area. UPS said it delivered package to my front door yesterday. I was home and they didn't buzz. It was stolen from the front door within the 30 minutes they said the left it there to the time I checked outside my door.

I usually have all items delivered to my office but this was one that required ground service to residence. I also know of another person who ran in to the same issue within this week.

It's that time of year again!

Posted on: 2010/11/18 18:02
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Re: JC Post Office - Be Very Afraid
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I'm almost mail free. I seriously check my mailbox once a week and immediately throw out everything in it. Very rarely do I receive a piece of mail that isn't marked "Current resident," or "Our 'friends' at..." All of my bills are automatically paid online now with no paper statements. I signed up for this thing that stops creditors from sending me offers for up to 5 years. And I usually get all of my online shopping shipped UPS or Fedex. If I can bribe my mail carrier into not delivering junk mail to me I'll be fully independent from my mailbox.

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Posted on: 2010/11/12 10:30
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Re: JC Post Office - Be Very Afraid
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Quote:

lefty55 wrote:
I have lived in no less than 20 cities, worst postal service by far.

I don't think you can attribute these inefficientcies to Jersey City. Most workers in these post offices commute from out of town, are either uneducated or foreign born. The post office has to hire certain people based on political correct ethics other than merit. You stated that your mail did not get sent to it's destination and you have lived here and there and everywhere. Maybe the route of your mail has changed between destinations and other postal workers at other postal depots are upsetting the apple cart of postal productivity.

Posted on: 2010/11/11 20:53
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Re: JC Post Office - Be Very Afraid
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Anyone else who's not had any mail the last 3 days in the heights? Happens all the time.

Posted on: 2010/11/11 20:52
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Re: JC Post Office - Be Very Afraid
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I have lived in no less than 20 cities, worst postal service by far.

Posted on: 2010/11/11 19:54
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What's with the post office on Washington?
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Twice in the past 6 months a bill that I mailed got "lost". Never in my life have I had a problem with something that I mailed. Now I have had to cancel 2 checks because they never made it to their destination. Something shady going on there, or are they just disorganized?

Posted on: 2010/11/11 19:17
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Re: Missing package - what to do now?
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Just from this morning. 2 different UPS packages left in plain sight on people's stoops. Maybe the home-owners requested this? Still not a good idea.

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Posted on: 2010/10/14 11:57
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Re: Missing package - what to do now?
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I'm the original poster, and just wanted to post an quick, disappointing, update.

I'd spoken with Joe at the Package Window at the downtown Post Office, with supervisor Carol at the same office, who then referred me to the Postal Investigation unit at this point. Both personnel at the downtown Post Office told me that since it's not insured, they can't do anything (even though it's registered. As I went through my complaining that someone should have asked for an ID - as is the "regulation" for a registered package, the way both personnel responded made me felt that they suspect it was an inside job - they didn't sound surprised, and did not try to deny that it's a possibility).

Given my package originated from Asia, the Postal Investigation representative told me in order for something to happen, the sender has to initiate an investigation - so I'm being sent back to the merchant seller (who I had spoken once briefly, and had declined to help based on the fact that the usps.com website says the package is delivered!)

Sorry for the nonstop rumblings, but I'm just so frustrated and shocked at such inefficiencies, and obvious efforts to "pass the buck" attitude! It's something so simple, but no one is willing to lift a finger to help - God forbide, they would be breaking the rules for trying to help a customer!

Unbelievable!!!

Posted on: 2010/10/13 22:03
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Re: Missing package - what to do now?
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On Monday, I received an Amazon package with "Wrong Address" scribbled on it. Of course, it was delivered by the U.S. Post Office. They delivered it to the wrong address, and luckily, I got it back.

Posted on: 2010/10/13 6:30
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Re: Missing package - what to do now?
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I used to have my packages sent to work when I lived in the city. Maybe next time try that?

Posted on: 2010/10/6 14:23
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Re: Missing package - what to do now?
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Sent you a PM...

Quote:

kitcat wrote:
My husband and I never had problems with our mail when we rented a garden apt. but now that we have a house, things go missing all the time. Not just packages (we have lost checks, small Amazon boxes, you name it) but actual mail, (birthday cards mostly) that it became unreal. We had a hard time believing all of it was stolen from the front of our house (our mailbox is big enough for most of these things to be put into it and it locks) so I was actually put in touch with a Ferderal Agent down at the Post Office who worked on our case and someone was arrested a few months ago. If you'd like PM me and I'll send you her contact info. She was extremely helpful, more so than anyone else down at that Post Office!

Posted on: 2010/10/6 12:38
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Re: Missing package - what to do now?
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Your congressman takes care of any issues with the post office. He should know what is going on in Jersey City.

Anybody who has a complaint about the post office should contact Congressman Albio Sires. The more the better.

Congressman Albio Sires
Jersey City
35 Journal Square, Suite 906
Jersey City, NJ 07306
Phone: 201-222-2828
Fax: 201-222-0188

http://www.sires.house.gov/index.php? ... task=view&id=25&Itemid=51

Posted on: 2010/10/6 9:56
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Re: Missing package - what to do now?
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Quote:

heights wrote:
Quote:

I_heart_JC wrote:
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heights wrote:
Simple: request a signature to be signed upon delivery.
new in town?

Far from new. When expecting a package request that the sender require a signed receipt for the delivery. The sender will state whether that can be done or not. If it c an be done and the package is dropped off without one or worse yet stolen. Then immedately go and complain. Also make sure the package is insured !! With this in miond and something occurs you got them by the you know what.


Again, all of this means nothing if the sender requires a signature and someone at your address 20 years ago gave FedEx or UPS a signature release for the address. It doesn't matter if that person still lives there or not. Believe me, I went through it.

Posted on: 2010/10/6 9:29
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Re: Missing package - what to do now?
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I heard birthday cards are stolen because they look like birthday cards (colorful envelopes) and could always have some $$ in them as a gift etc.

I worry because we don't have an automatic locking door (if you saw our small condo entrance, it's not built for that capability). USPS said it's not a problem as the carriers are supposed lock the door and know they are supposed to. They often don't. Why wouldn't we suspect they leave it open for their "friends" to pay us a visit later? It gets the wheels turning when we've been robbed recently.

Posted on: 2010/10/6 9:24
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Re: Missing package - what to do now?
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My husband and I never had problems with our mail when we rented a garden apt. but now that we have a house, things go missing all the time. Not just packages (we have lost checks, small Amazon boxes, you name it) but actual mail, (birthday cards mostly) that it became unreal. We had a hard time believing all of it was stolen from the front of our house (our mailbox is big enough for most of these things to be put into it and it locks) so I was actually put in touch with a Ferderal Agent down at the Post Office who worked on our case and someone was arrested a few months ago. If you'd like PM me and I'll send you her contact info. She was extremely helpful, more so than anyone else down at that Post Office!

Posted on: 2010/10/6 9:11
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Re: Missing package - what to do now?
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Our building has had consistent problems with USPS postal carriers. It's distressing as they have put our safety at risk leaving the front door keys IN the front door (forgetting to put back in their lock box). We were recently robbed and for them to jeopardize our safety when their main job is to a) open door with key, b) put mail in box, c) close door with key. What am I missing here?

They once delivered our season sport tickets (valued at over $800) to the wrong address. They were popular tickets and we are impressed someone returned them to us. Are these carriers bonded? We've had at least five situations with carriers in the past six months. There's only so many times we can phone to complain. I don't want to complain, I want a solution. But please let's start writing in - power in numbers.

Posted on: 2010/10/6 9:04
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Re: Missing package - what to do now?
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Quote:

heights wrote:
Quote:

I_heart_JC wrote:
Quote:

heights wrote:
Simple: request a signature to be signed upon delivery.
new in town?

Far from new. When expecting a package request that the sender require a signed receipt for the delivery. The sender will state whether that can be done or not. If it c an be done and the package is dropped off without one or worse yet stolen. Then immedately go and complain. Also make sure the package is insured !! With this in miond and something occurs you got them by the you know what.


last time I had a sender specify "signature required," my delightful FedEx guy left the package under a mound of trash in front of the abandoned house next door. he even left a helpful note directing me towards said mound of trash. I called his supervisor. I filed a complaint. nothing was done.

requesting a signature only works if you get a driver who respects that request.

Posted on: 2010/10/5 21:59
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Re: Missing package - what to do now?
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Quote:

I_heart_JC wrote:
Quote:

heights wrote:
Simple: request a signature to be signed upon delivery.
new in town?

Far from new. When expecting a package request that the sender require a signed receipt for the delivery. The sender will state whether that can be done or not. If it c an be done and the package is dropped off without one or worse yet stolen. Then immedately go and complain. Also make sure the package is insured !! With this in miond and something occurs you got them by the you know what.

Posted on: 2010/10/5 21:41
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Re: Missing package - what to do now?
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It's no surprise that many people in JC don't receive their mail - several people who work at the post office here are incredibly lazy and incompetent, and the postmaster doesn't care. Complaining to the post office will get you nowhere.

If you are expecting important mail or a package to be delivered that doesn't show up, you MUST contact the US Postal Inspection Service. Especially if the package is marked delivered.

Information on filing a complaint is available at https://postalinspectors.uspis.gov/contactUs/filecomplaint.aspx.

If the postal inspector receives enough complaints, maybe something will actually happen.

Posted on: 2010/10/5 21:36
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Re: Missing package - what to do now?
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heights wrote:
Simple: request a signature to be signed upon delivery.


new in town?

Posted on: 2010/10/5 20:25
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Re: Missing package - what to do now?
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I can totally sympathize! I'm sorry about your missing package - I went through a similar situation last month. And before I begin, in response to one poster, not every instance has the option for "signed for" mail. On August 12th a package was delivered (I live in the Heights) and the postal carrier rang the buzzer. I let him in the building and that was the last of it. I went downstairs a short time later and there was no package but he had marked it "delivered" in the system.

For two months I have been dealing with an uncooperative and rude USPS staff, as well as consumer affairs. The manager at the local branch is nice, but nothing has been done. They imply that since it was marked "delivered" I must be lying.

At this point, based on things I witness in the mail area to our lobby (which is a building with only 6 units) I think I can safely conclude that the lady downstairs stole my package. However, I would at least like to know if the mailman ever actually delivered the package. I have gotten nowhere with the USPS and Consumer Affairs, so good luck to you and sorry for your frustrations and loss!

Posted on: 2010/10/5 19:32
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Re: Missing package - what to do now?
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Alright - I had since made 2 phone calls, and here's what happened:

1. I first called the USPS 800 number, and told them that it was a Registered mail, and I want to know who signed for the package. But "Nooooooo", they cannot produce anything like that. According to the rep, she cannot provide, or find out, who signed (or if anyone) signed for it. She's "very sorry", but that's just how it worked. I tried to reason with her (about filing a claim / CC, and how that won't work with a "delivered" status), but tough luck - I'm screwed (alright, I added the "I'm screwed" part myself, but that's how she made me feel).

2. I then called the local USPS number in downtown, and spoke with a gentleman. After I told him the package is registered, he actually was able to pull up info that I signed for it (he quoted my last name). Then I told him I didn't sign for it, and he took down my info, and asked me to call him again tomorrow. I don't even want to bring my hopes up right now.

Sounds like the minimum I should do is to have them change the status - then at least I have more grounds to deal with Sender / CC.

Got my fingers crossed!!!

Quote:

chanj wrote:
Actually, come to think of it, it was sent "Registered". Should I go to the PO and ask who signed for it? They got to able to show who signed for it, otherwise, they shouldn't leave it there out on the front door, right?

Or am I going down a hopeless route?

Posted on: 2010/10/5 18:25
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Re: Missing package - what to do now?
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Simple: request a signature to be signed upon delivery.

Posted on: 2010/10/5 17:42
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Re: Missing package - what to do now?
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http://jclist.com/modules/newbb/viewt ... id=229969#forumpost229969


I had the pleasure of putting a package thief in jail back in January. Unfortunately I saw him just a few months later back out on the streets. He is a repeat offender. White guy, buzz cut hair, late 30's- 40 years old. 5'10" about 170-180 lbs. He wears glasses but has faded teardrop tattoos on the corners of both eyes. He is well-spoken and will try to pass himself off as a USPS driver as he did when I first witnessed his shenanigans. He walks around going from stoop to stoop looking for packages, mail etc. I witnessed him stealing a Netflix DVD from one neighbors mailbox.

Posted on: 2010/10/5 17:22
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Re: Missing package - what to do now?
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Feel your pain. We never have packages delivered to our JC address any more on account of numerous thefts. The mail situation in this town is out of control bad.

Posted on: 2010/10/5 16:59
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Re: Missing package - what to do now?
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Heads up that this nonsense is not limited to the USPS. I had a Fedex Ground shipment of personal goods stolen by their personnel last Feb. They said that it was placed "near the garbage cans". As outrageous as that might be anyway, I have no streetside cans!! They refused to even discuss the matter.

Beware that the default of their ground svc is no sig required. I didn't know this as it is buried under "special services" in the online form.

Posted on: 2010/10/5 16:38
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Re: Missing package - what to do now?
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I'd do that, or you may even be able to see who signed for it online. Also, check with your neighbors or leave them a note. It's possible it was left at the wrong address.

I'd wait a little bit to see if turns up before filing the police report/notifying the CC company. Although, that may be bad advice, as that is exactly what I did and I ended up getting screwed over.

Good luck.

Quote:

chanj wrote:
Actually, come to think of it, it was sent "Registered". Should I go to the PO and ask who signed for it? They got to able to show who signed for it, otherwise, they shouldn't leave it there out on the front door, right?

Or am I going down a hopeless route?

Posted on: 2010/10/5 16:26
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-His father was a mudder?
-His mother was a mudder.
-His mother was a mudder?
-What did I just say?"

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Re: Missing package - what to do now?
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Actually, come to think of it, it was sent "Registered". Should I go to the PO and ask who signed for it? They got to able to show who signed for it, otherwise, they shouldn't leave it there out on the front door, right?

Or am I going down a hopeless route?

Posted on: 2010/10/5 16:19
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Re: Missing package - what to do now?
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Yes, file the police report!

In my case, the post office refused to change the status of my package from "Delivered." What was real sketchy is that they claimed it was delivered 9:30 PM, Saturday night, and during a snowstorm. This may have been late Feb, actually, not March. My mail is never delivered that late, and it arrives earlier than usual on Saturdays (like 11:30AM). Super sketchy situation.

I explained all this to my credit card company and they did an inquiry into it. Apparently, delivered is delivered and I had to pay for what I ordered. The JC post office did claim to look around for the package, but in the end were really no help.

No problems since I've been having everything delivered to my NYC office.

Quote:

chanj wrote:
I just went to the Post Office, and the nice guy at the package pick up window looked around for 10 minutes, and couldn't locate it.

I live in the VVP area too, and this is so frustrating. Sounds like having the sender file a claim, or filing with my credit card company likely won't help either (given the Post Office has "delivered" it already), but I'm going to try anyway.

Should I bother filing a police report?

Thanks for all the comments / good wishes so far!

Posted on: 2010/10/5 16:18
"His father was a mudder.
-His father was a mudder?
-His mother was a mudder.
-His mother was a mudder?
-What did I just say?"

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