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Re: Burgers & Burritos
#1
Newbie
Newbie


My experience was both a positive and negative one. The food was good, I got two of the B&B (Grilled Onions and Chedder) burgers and the Bacon Burger and some fries. The Burgers were awesome, the fries weren't as Amazing as they claimed to be.

The Negative thing about the whole experience was the wait time. When I got there it was probably about 12:23 and when I finally got my food it was about 12:50. Considering I was the first person in the place I didn't expect to wait close to 30 minutes for food, especially if I was taking it to go.

My friend and I got there and were the first two in the place, eventually the place picked up and there were maybe 6-7 other orders behind us. The attendants were just sitting back there talking and by the time they got started on our order about 5-10 minutes already passed. Even though the food was good I thought the service was poor. Even 5 Guys which gets packed on Fridays around lunch wasn't as bad as this. Maybe if these guys started throwing more then a handful of patties to anticipate the rush would have been helpful. After a while you can tell they were drowning in orders.

If I ever end up returning which doesn't sound likely I'll probably end up phoning the order in. The sitting area looked pretty scary too, some of the seats looked like it had seen some serious battles.

Posted on: 2010/3/26 19:41
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Re: Philly Soft Pretzel Factory
#2
Newbie
Newbie


Yeah I still like the place I'll definitely be back...but like I said I did notice it recently.

Next time if I have an issue with the food I'll bring it back in. Thanks for posting.

Posted on: 2009/11/5 15:07
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Re: Philly Soft Pretzel Factory
#3
Newbie
Newbie


Yeah they do have the scratch off cards in the Jersey City store.

Posted on: 2009/11/3 14:15
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Re: Philly Soft Pretzel Factory
#4
Newbie
Newbie


I have to admit I am definitely a fan of the place but I also have to say I dont know what's been up with the place the last 2 weeks every time I've gone in there I must have gotten some bad batches that were out in the display for a while cause they have been stiff and hard. Actually today I got some Rivets and I had to eventually toss them cause it was like crewing through cardboard.

I hate to suggest just tossing stuff out but if it's been in the display for a while then odds are with the heat in the display it's probably gonna start hardening up.

Posted on: 2009/11/2 18:49
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