You say this lady Pat got contractors to put in new boilers, pull oil tanks and convert all these buildings from oil to gas? and all within a few months?...

this is who i need to manage my properties...

stop blaming her laundrybob for problems that seem to have been in existence at your building before those folks at ROM took over.. you should ask your lawyer about how you can hold accountable the people who managed before them..

put a pushpin in your ego