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Re: JC Post Office - Be Very Afraid
#1
Newbie
Newbie


In a STUNNING turn of events, I just received a phone call from the Post Master General of Jersey City. After filing numerous complaints all over the place, this guy actually called me, apologized and claims he's looking into who is responsible for the most recent activity.

And get this - he gave me his phone number, and asked me to call him if anything else occurred.

I don't exactly expect any serious large-scale, long-term changes. But still...

Posted on: 2006/5/2 20:31
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JC Post Office - Be Very Afraid
#2
Newbie
Newbie


The people at the JC PO are either totally incompetent, or inexplicably vindictive. Or some long lost enemy from my past is paying them to drive me slowly out of my mind.

And so to try to preserve my sanity, I am posting this message in order to get it off my chest. It's very long, please forgive me, or just skip on to something else.

Somewhere between 8 and 10 months ago, someone sent me a USPS Priority package with a "delivery confirmation" number. Which means you can look it up on the USPS web, see if it's been shipped, when it was delivered, etc.

Couple days went by, didn't get the package, looked it up. The web page said a "delivery attempt was made at X time on X date - and a notice was left".

I work at home, and have a loud alert dog, and retired usually-home neighbors. I was home at the time of the stated date and time, no one came, no notice to be found. Went to the post office with the printed out web page, they can't find the package. After like, 3 days of calling supervisors, and PO HQ, I finally get someone who finds the package, I go and pick it up.

OK, so not the end of the world, right? But since then it's happened FIVE MORE TIMES.

The last few times, I started filing official complaints, and asking how it's possible that the Post Office allows someone to repeatedly mess with people this way. They can never seem to pinpoint the individual(s) responsible.

So this week it happened again. Don't get me wrong, I'm not a complete fool. Yes, I try to have things shipped by any other method possible, but other options are simply not always available from certain vendors. And some Priority packages have been delivered.

Right. So this time, I started keeping a trail of all the people I talked to, filing both phone, and email complaints. I am assured by multiple sources that my package will be "redelivered" on Saturday (yesterday). It wasn't.

Today, however, I checked the tracking page, and for the second time with the same package, someone entered that an "attempt had been made and a notice left on April 30th at 9:55 a.m." Once again, I was here, my husband was here, dog here, no doorbell, no notice.

If you're still with me, I have one more thing to tell. In February, we spent a month out of state. Like trusting babes in the woods, we had our mail "temporarily forwarded" to our temporary location. That went surprisingly well. Until we got back. We couldn't get it to stop. Many phone calls later, we were assured the problem had been solved, and we would now be getting all of our mail.

Only it seemed a little light. So after we'd been back say 6 weeks, husband went to the post office to see if they had anything lying around. Sure enough a huge pile of mail just sitting there. Including a Jury Duty notice for me. Which was now too late to respond to. I've just received a second notice telling me if that because I didn't show up for the original date, I must now show up for the new date or a WARRANT FOR MY ARREST will be issued.

If you have issues like these PLEASE file email complaints through the USPS web site. Someone really needs to take control of this place. These people are doing things that can mess with your life, in a pretty serious way.

Apologies once again for the length. Thanks for reading.

Posted on: 2006/4/30 18:59
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