I had a near-towing experience with them about two years ago. We were shopping at the metro plaza, and my wife wanted to go to the mall for some baby clothes. Now I was aware of the parking policy, but thought nothing of it, since I was still shopping there (at BB&B) and didn't plan to leave. 10 minutes later I came out of BBB and was walking towards shoprite, and saw this towing truck trying to hook up to my car. Needless to say I was furious and had a big argument with him, the video camera guy drove by in car and showed the video footage of my wife leaving the premise, even though I told them I am the driver and I am still shopping here. It was not until I started dialing 911 that they called it off (They were insisting that I needed to pay the fee even when my car was not yet towed). Their practice is definitely highly predatory in my view.. And even if you can prove them wrong (not always easy to do, for example, in my case, I did not buy anything in BB&B), it would still be a huge hassle.

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