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Re: UBER - car service in Jersey City
#91
Home away from home
Home away from home


I'm a long time Uber/Lyft user and mostly satisfied... up until recently.

In the last several months, I've had an unusual number of drivers call shortly after they accept my ride to ask where I'm going. This is a BIG no no. It quickly became apparent that the only reason they were calling is that they wanted to go to Manhattan. Some were a little more devious and ask innocuous questions before asking "where to?" Others would just come out and say that they'll only go to Manhattan. Some would refuse to cancel and force me to cancel making it look like they did no wrong. Yes, there's been that many over the past few months.

I was tempted to tell them that I was going to midtown to get him to pick me up. But I don't really have time to waste if they refuse or worse, if they go Uber-ballistic on me.

I understand their dilemma, but they signed up for it.

I always report the drivers to Uber. I always get a credit and they always say they're doing their best to throw out these problem drivers. Since the problem seems to continue unabated, I wonder how much they're really doing. Anyone else have this problem?

Posted on: 2015/11/3 10:47
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Re: Home health care short term
#92
Home away from home
Home away from home


Thanks for the tip. I called and they are ready and willing to help. It's scary though... only $22/hour for basic help. How much could the helper get out of that?

Anyway, hopefully I'm just being paranoid and looking for a problem that isn't there. Was the help qualified and reliable?

Posted on: 2015/10/20 23:27
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Home health care short term
#93
Home away from home
Home away from home


I'm having surgery and will need temporary help perhaps for a few days, for perhaps 2 hours a day. Any recommendations? Thanks.

Posted on: 2015/10/20 20:05
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Re: Should tipping be eliminated at eateries?
#94
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Home away from home


Tipping is cultural. It?s highly insulting in some cultures, i.e., Japan. On the opposite end, in the U.S., it seems it?s expanded to more and more retail stores and services. It?s been in existence, depending on who you want to believe, since Biblical times or the Civil War. [There?s some fascinating stuff out there on its history.]

It is not easy to change societal norms as they are ingrained in the culture. To bring this more down to earth, or to the matter at hand, restaurants are structured to be dependent on tips to pay part of the staff. People are accustomed to tipping waiters and feel empowered by doing so. It?s the system, no matter how irrational it is. Rationally speaking, waiters are no more deserving of tips than anyone else who works in the service industry. However, we are speaking of a cultural practice that has become ingrained over many years. It is not going to change until restaurant owners decide as a group to change it.

A small or little known restaurant has little power in this regard. Customers wouldn?t patronize it because prices would have to rise. However, when you have industry giants like Danny Meyers and others taking the lead, it is possible to see the end of tipping in restaurants. It is unlikely that Meyers will lose customers due to his highly rated and popular restaurants. He is not the first well-known restaurateur to eliminate tips and he will not be the last. It is only then the lesser known restaurateur can also eliminate tips.

A small example of how tipping is ingrained in our cultures? I worked at a touristy hotel restaurant in midtown. Most customers were European and South American. Waiters used to fight not to have foreigners sit in someone else?s section. Even though most Europeans are aware of the American tipping custom, they still choose to tip as if they?re in Europe. Managers would approach guests on occasion when a waiter received a pittance of a tip to ask if there was a problem. Very often the customer would respond by saying that we should change our custom.

It?s ironic. The customer will pay about the same for his spaghetti and meatballs whether there?s tipping or not. The increase in prices due to an increase in wages will keep the final price to the customer about the same.

Posted on: 2015/10/18 15:24
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Re: Dog groomer
#95
Home away from home
Home away from home


I actually need a cat groomer. My cat has lumped or matted hair which I can't get out. Do the doggie recommendations apply to cats as well?

Posted on: 2015/8/2 23:25
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Re: UBER - car service in Jersey City
#96
Home away from home
Home away from home


Quote:

tommyc_37 wrote:
Uber is quickly becoming a pain in the ass, wow.

Flew into Newark Airport and requested an Uber. The first TWO drivers, cancelled on me because I was not going to New York. They accepted the ride, called me, asked where I was going, and hung up when I said Jersey City.



I've had this happen too, very annoying. I think it happened twice. Both times, I contacted Uber and they issued $10 credits. I also understand that it's a big no no in Uber's book for drivers to cancel and they only allow a certain number per driver. When it happened to me, the drivers asked me to cancel (so it wasn't a bad reflection on them), but I refused and they ended up canceling.

Posted on: 2015/6/12 14:19
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Grove Square Bistro problem
#97
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Home away from home


A different kind of problem. I ate there 2 days in a row a few weeks ago and my credit card charges were never posted. This is generally indicative of an issue with human error (not posting) or with the credit card processor. I left 2 messages for the owner, my limit, and no return call. If someone wants to do the guy a favor, you might tell him he may have a serious problem. He could be out thousands of dollars, though one would think he would realize it if that were the case. I know of another restaurant that this happened to but it was a few months before they realized they hadn't gotten any credit card money. They lost most of their money as a result. I'm out of town for a few days; otherwise I would stop in there.

Posted on: 2015/5/29 9:46
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Bedroom dresser
#98
Home away from home
Home away from home


Best place to buy locally? I would need it delivered. Thanks.

Posted on: 2015/5/24 21:02
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Re: UBER - car service in Jersey City
#99
Home away from home
Home away from home


The recent Uber discussion is very ironic. At least the public seems to love Uber. And hate the Jersey City cabs. My experiences with both have been no different than what others have stated time after time after time. JC taxi drivers often claim the meter is broken (even if they're telling the truth, what kind of excuse is that?), I've been in cars where the meter runs fast more than a few times, the vast majority of white cabs at the Grove Path stink of tobacco, drivers talk on their cell throughout the ride and the car is often falling apart. That's just my experience... others have voiced other criticisms. I am bewildered that a few of you insist on picking on Uber when the alternative is a zillion times worse. I hope never to set foot in a JC cab again unless the industry finds a way to compete with Uber and the like and recognizes we are no longer in the stone ages. Change always breeds resistance, but this is just plain bewildering.

Posted on: 2015/5/9 23:48
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Repainting apartment "during"lease, LL responsibility
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Home away from home


I've been in my apartment 5 years and it could use a repainting as a result of normal use. Are there any requirements or rules about landlord responsibilities covering this subject? They get the benefit of raising my rent (my lease expired after the first year and was never renewed). I don't know if any of that is relevant.

Posted on: 2015/5/8 23:01
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Re: UBER - car service in Jersey City
Home away from home
Home away from home


Quote:

JPhurst wrote:
Uber originally made it optional for Uber Black drivers to accept UberX fares. Then they said that it was such a swell arrangement that everyone had to take them. So no it wasn't cherry picking, it was changing the terms of an agreement for drivers who signed up to provide a specific service (and who invest in a very expensive vehicle).



Coincidentally, I took a black car yesterday (and was charged UberX rates). I talked to the driver about this discussion. First, he claims he doesn't mind very much getting UberX fares. "It's better than nothing." Second, he is not forced to take the ride. However, there could be consequences if he turns down too many. Anyway, he seemed perfectly content with the system, but then again, that's one driver.

Posted on: 2015/5/8 22:57
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Re: UBER - car service in Jersey City
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Home away from home


Quote:

JcDevil wrote:
[quote]

They are a bit more clear than that...


I stand corrected. I will now go sit in the corner forever.

Posted on: 2015/5/6 20:01
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Re: UBER - car service in Jersey City
Home away from home
Home away from home


Quote:

borisp wrote:
Quote:
anonymess wrote:
I firmly believe that most drivers are content even with the drawbacks.

Two different questions: if you mean "content" in the sense they want nothing else - that may not be true. If you mean "content" in the sense that they chose Uber over running their own business or be employed by a cab company - then yes, true. But it's true not because they say so, but because they do so.


Jeez, everything has to get so analytical? So I'll answer by saying as content as I am with my job.

Quote:
anonymess wrote:
However, Uber really should change the tipping philosophy

Quote:
Why? There are two ways to pay someone:
- either an employer pays the whole sum specified in advance
- or an employer pays some very basic money and then you rely on the tips from customers.

One way is not objectively better than another. I have heard many a sentiment like "US restaurants should stop using tip-based schema and pay their servers in full". Now you advocate the opposite, that Uber should switch to the tip-based compensation. Do you truly believe that drivers and/or passengers will welcome that change?

If drivers choose Uber over cab company, and passengers choose Uber over cab company, why would Uber owners ever want to turn Uber into a cab company?


No matter what you think of tipping, the abhorrent custom is a fact of life for the moment. Or you can be a four star restaurant, i.e., Per Se, and eliminate tipping because you rule the world. Uber has no rule that tipping is not allowed or drivers cannot accept tips. They simply make it a gray. They never tell the customer not to tip. They say you are not required to tip, which is the case anywhere you go.


Posted on: 2015/5/6 18:58
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Re: UBER - car service in Jersey City
Home away from home
Home away from home


I find the Uber/Lyft/whatever model fascinating, probably cuz I used to drive a yellow cab eons ago.

I have seen the gripes of drivers on various forums. Most of the gripes center around tips, but some of the items mentioned here are also a source of contention, i.e., black cars forced to pick up UberX customers.

However, in my 200 or so Uber rides, I never heard a complaint from a driver, including black car drivers when I pay UberX prices. More than one has said that it's better than having no fare. I normally engage the drivers in conversation because, like I said, the whole idea of Uber fascinates me. While some drivers may be paranoid they're talking to a "snitch," and others may be too new to have formed an educated opinion, I firmly believe that most drivers are content even with the drawbacks.

However, Uber really should change the tipping philosophy and include a page on the phone app to leave a tip like Lyft. I almost always tip but find that many drivers are surprised by this and don't expect it. Some even refuse it. However, I find it wrong that I pay $8 to one of the gross white cabs at Grove St. while the Uber fare is just over $5 (to drive me home from the PATH).

The only times I haven't tipped is when the surge is 1.5 or higher. In many respects, I think the surge is a ripoff even though it benefits the driver.

JPhurst, you seem adamant that the drivers are getting shafted and unhappy. Yet I haven't seen any statistics. So, I'll trust my judgment over unsubstantiated statements.

Getting back to subject, what happened with the vote last week? Did it take place?

Posted on: 2015/5/6 9:50
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Re: UBER - car service in Jersey City
Home away from home
Home away from home


Quote:

JPhurst wrote:
I know many who do.


C'mon, this is what gives jclist it's reputation for stating "facts." Many people quit every job in every walk of life. Statistics might back up whatever theory is trying to be portrayed, like 45% of Uber drivers quit within 6 months compared to 15% of the labor force, fictitious numbers off the top of my head. However, no statistics were cited.

People have said it before... there's a service that people are (mostly) happy to provide and that the public is (mostly) happy with. No one is getting hurt like in drug trafficking or prostitution (arguably). So, what's the beef?

Posted on: 2015/5/5 10:27
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Re: UBER - car service in Jersey City
Home away from home
Home away from home


Quote:

bill wrote:
...

Knocker-up
Bowling alley pinsetter
Switchboard operator
Milkman
Lamplighter
Ice Cutter


I could use a knocker-up. And there are still milkmen as well as seltzer delivery guys. Ah, the good old days. But seriously, do you hear fluffers crying because viagra was invented?

Posted on: 2015/5/3 1:48
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Re: UBER - car service in Jersey City
Home away from home
Home away from home


History is doomed to repeat itself. The entrenched bureaucracy fighting new technology. No different than the record companies vs. digital music, VCRs vs. the TV industry, ad nauseum. However, somehow the demands of the public manage to eventually win even if losing a few battles.

Posted on: 2015/4/28 10:18
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Re: Farmers Market
Home away from home
Home away from home


Will they still be doing Thursdays?

Posted on: 2015/4/5 2:46
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Re: Who are the main utility providers in the JSQ area?
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Home away from home


I'd like to get an understanding of PSE&G. Is the supply charge just for gas? If that's the case, it doesn't seem to pay to change since it's a minimal fee, at least from what I can gather from my bills. If that's not the case, are there any recommended companies over PSE&G?

Posted on: 2015/3/25 22:59
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Re: Fresh Direct
Home away from home
Home away from home


I'm a big fan for many of the reasons already cited. However, I can't see how they can be compared to other stores, i.e., Shoprite, A&P, etc., for every day items. For that reason, I only buy fresh stuff there. Just for the heck of it, I compared one of my staples, 64 oz. Silk almond milk. Shoprite was 2.99 and FD 4.19, or a 40% difference.

Best supermarket website though.

Posted on: 2015/3/2 22:37
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Re: opthalmologist
Home away from home
Home away from home


Chelsea Eye - http://www.chelseaeye.com/. See Dr. Christopher Coad. I've been going there for years and Dr. Coad is tops. He does virtually everything from routine checkups to lasik... I recently had a cataract removed by him. It's on 19th St. near 7th Ave., a 5 minute walk from the 23rd St. stop. They seem to accept most insurance.

Posted on: 2015/2/22 17:28
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Re: UBER - car service in Jersey City
Home away from home
Home away from home


I find it difficult to get lyft in Jersey city. There's usually a forever wait.

Posted on: 2015/1/28 16:28
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Re: UBER - car service in Jersey City
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Home away from home


Quote:

nightrider wrote:
As an UberX driver, I just wanted to chime in on the whole question about tipping.....


Thanks for the explanation and it explains quite a bit. I totally agree that Uber should add to their app a screen to tip just like Lyft has.

The only thing you stated that I find a little misleading is deducting for income tax. The vast majority of workers who are not self-employed do not get quoted a net pay rate or an after tax pay rate. It's unfair to compare a net pay rate with a gross rate, not that you have, but other drivers do.

Posted on: 2015/1/28 14:24
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Re: UBER - car service in Jersey City
Home away from home
Home away from home


This whole phenomenon of a new taxi model has interested me to the point of obsessive. Perhaps it's cuz I drove a taxi part time in the early 70s (nyc medallion) and it's always been a subject of interest, or maybe it's brain damage, or maybe I need a life.

I was confined to the house this weekend and having nothing better to do, I looked at various driver sites, mostly Uber. The only conclusion I've come to is that this is a totally new business model and no one, i.e., management, drivers and passengers, have quite figured things out. Rules change constantly for everyone involved.

The Uber forums, which is primarily what I looked at. They are no different than other internet forums in that there are people hiding behind computers and yelling at others, those demanding that Uber managerment be burned at the stake and those with a voice of reason. The latter probably represents the majority but they seemed to get drowned out by the screamers. And the yellers are very vocal as it is a touchy subject. Is that any different than jclist? I digress.

One thing for sure is that there is a lot of discontent among drivers, mostly over constantly changing rules and lack of communication. In that respect, they're in the same boat as passengers. The difference is that these people do this for a living, or at least part of their living. In the past, a couple of drivers told me they earned $1500 to $2000 a week. I suppose that's possible, but they'd practically have to sleep in their car in a high traffic area. The truth is, drivers don't earn as much as is thought. Especially recently with constant fare cuts. A lot of them are finding ways to manipulate the system. Most have little respect for management.

One thing that I haven't been able to determine is if they make more money than NYC medallion drivers.

Next up for me is more research about Lyft. They operate very similarly with some differences. This was taken from what seems to be a fairly sane Uber blog:

"One glaring difference between the two rideshare companies is Lyfts feature at the end of the ride to allow the passenger to tip. While Uber controversially states ?tips are included?, Lyft provides a simple button option to reward a driver for good service. Another financial incentive for driving Lyft right now is that they have forgone taking comission. Lyft doesn?t take any commission from tips, but right now they aren?t taking any commission from the fare whatsoever. Lyft is even adding a $1 spring bonus on every ride for the driver, a bit of an extra tip from Lyft themselves."

Posted on: 2015/1/18 23:53
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Re: UBER - car service in Jersey City
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Home away from home


The next logical question is how much to tip to be fair and stay off the driver sh!tlist. Since this is somewhat of a new model, I wonder if tipping should be the same as a regular cab. [my method with regular cabs is to tip 20% and round cents up to the next dollar with a minimum of $2.]

Bodhipooh, I talk to the drivers too and up until recently, the near unanimous response (which seemed genuine) was enthusiastic. However, recently not so much so. Perhaps it has to do with the rate cuts. Yesterday afternoon, I couldn't even get an Uber car from the Grove St. Path or rather, either I got surge pricing or an SUV. I ended up taking Lyft which was 20% more expensive than what it usually costs with Uber (not counting tips).

Lyft seemingly encourages tips unlike Uber. When you pay, a screen pops up for a tip. Most people would take that to mean that a tip is expected.

Posted on: 2015/1/16 17:11
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Re: UBER - car service in Jersey City
Home away from home
Home away from home


I just learned something very unsettling today. When you use Uber except for Uber taxi, there is no tip included. I assumed there was - on the profile you fill out when you open an account, you are asked if you want to leave a tip and how much. I was a newbie at the time (I guess we all are) and didn't realize it didn't apply to UberX. One driver today was so distraught about the misunderstanding that she posted a sign in the back of her taxi.

Uber's position is that you don't need to tip since the driver gets a majority of the fare (80%).

Was anyone else under the same misunderstanding? If not, should tipping be customary based on Uber's explanation? I believe in tipping and am usually generous, but this is an entirely different model.

Not that it matters, but adding a 20% tip would negate any savings over other taxis.

Posted on: 2015/1/15 21:47
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Re: Wash and Fold Service
Home away from home
Home away from home


I was told 48 hour turnaround. Did I speak with a misguided clerk? They also never responded to the online form they have. I would have loved delivery in the winter, but I need same day turnaround as I have my underwear rotation timed to the millisecond. -)

Posted on: 2015/1/8 23:06
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Re: Bakeries in downtown area
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Home away from home


Quote:

HeightsBrat wrote:
Don't know why everyone thinks Monteleone's is so good. Maybe back in the day. Carlos is average & over priced. I don't know how the baker at Metro ShopRite is but the one in Hoboken is very good & the one in Bayonne is VERY good.


I tried them for the first time, hence my experience is limited, but I concur. I was expecting greatness from what was previously said. At best, they get a 6 out of 10 from me, and that's being kind. I would describe them as okay, nothing more or less. I was particularly looking for scones to bring to a breakfast and called to ask if they sold them. They answered affirmatively. After getting there and looking around, I didn't see any scones, so I asked. The clerk showed me something similar to scones, perhaps English tea muffins, I'm not sure of the name, but they were definitely not scones. I also got croissants and chocolate chip cookies. Everything was okay, period. I wouldn't go out of my way to shop there.

Then again, while Choc O Pain and Cocoa both have excellent products (though Choc O Pain seems limited in the pastry department to croissants and the like), their prices are unaffordable, at least to me. I wish them both success but I wonder if Jersey City is ready for such stores. Pastries are cheaper at Whole Foods. Maybe not the same quality, but not far away.

Posted on: 2015/1/2 16:57
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Re: Whole Foods in JC?
Home away from home
Home away from home


As long as we're discussing Pathmark on Grand, can I just say bah humbug?! I just wrote a few words about them in Yelp, which I included below.

As for replacing it with WF, I think that's a bit far fetched. Where are the majority of the people who live in the area gonna do their grocery shopping? Not everyone can afford or even wants WF. Personally, I'd prefer anything to friggin' Pathmark.

Yelp:
It's Christmas Day, bah humbug. I freaked cuz I forgot about an item essential for today's meal. It was 6:30am and I figured everyone's closed. I'm closest to Pathmark so I checked their website to see if they were open. There was no info there about holidays. I called the store and pressed the option for location and hours. Again, nothing stated about holidays. However, I was surprised to get someone on the phone from the store.

Me: Are you open today?
Store: Yes
Me: Are you open now?
Store: Yes

I was pleasantly shocked. I got on my bike and took a short ride, 1.5 miles one way, in the drizzle. I got to the parking lot and realized I forgot my wallet. So, it's back home and back to the store again. Meanwhile, the drizzle got a lot heavier and I was pretty wet by the time I got to the store. I locked my bike, and tried to open the doors. Locked!! I see no customers. Bad sign. I banged on the door until the manager came. He advised they were not open until 8am. It is now just after 7am. I told him about my conversation on the phone only minutes before. I don't think he believed me! I pleaded with him just to let me get this one item, under $5. He said it was impossible cuz there was no cashier. I told him I'd give him a $20 and pick up the change later plus offered to let him hold on to ID. He wouldn't budge.

This was baloney. Any decent store would have found a way to accommodate me.

I don't think it's a horrible store as the sentiment seems to indicate on local lists. But it's not a place that I would consider going to for anything except if I'm in a pinch. I can't comment on prices cuz I'm not that savvy. But the store itself is so depressing and dismal between the people who work and shop there. Customer service is an alien concept. The term "fresh" takes on a whole new definition at Pathmark.


Posted on: 2014/12/25 13:13
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Re: Supermarket delivery
Home away from home
Home away from home


To digress slightly regarding Fresh Direct... has anyone experienced a problem where, after submitting the order, some items get changed? I always check my "shopping cart" before submitting, but I don't check that the confirmation email has the correct items. There were a number of times I was left scratching my head after delivery that I thought I ordered something and it wasn't there or vice versa.

As it turns out, there's one particular item that I order regularly... a deli meat. I always get the same quantity, .5 lbs. In the cart it appears ok, but somehow it gets changed to 1 lb. after I submit. Mea culpa, I never checked the email confirmation (until now) to ensure the order was correct. I also think I had the same problem in the past with other items, but I have no proof and I chalked it up to a mistake on my part. That is, until I caught this mistake - I made sure to check the email confirmation afterwards and indeed, it did change from what I selected.

The response from Fresh Direct was less than satisfactory. The customer reps I talked to, while extremely polite, seemingly had little training and were of no help. I got a credit for an extra .5 lb., but could not get them to check for problems with their system. Over the course of 2 days, I tried to speak with a supervisor to no avail... "no one's available" or "I'll have someone call you back," which never happened. And calling the main office in LIC was a wasted effort... it was impossible to get a live person on the phone and a voicemail went unanswered.

I'm curious if anyone had the same problem as me.

Anyway, I'm a single guy and ordering from Shoprite doesn't seem feasible due to the shipping charge. However, I might try to figure a way to make it work. How is the fruit and fresh items from Shoprite? I don't want to deal with a company like FD that seemingly couldn't care less about my business after being a weekly customer for nearly a year.

Posted on: 2014/12/18 23:14
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