Re: 99 Ranch Market Grand Opening on 4/21 at 9am - 420 Grand Street
Posted by Seagull on 2017/4/26 14:30:03
I just hope that the wonderful customer service doesn't fade with time.
Did you notice the signs over the checkout counters telling the clerks to smile and make eye contact? Mine didn't, but the woman at the soup counter totally did. I think it's hard culturally, I've rarely seen Asian customer service that did that, even when you're such regular somewhere that they know your order. The "customer experience" seems just not to be a thing.
Try traveling to Japan and then tell someone, "The 'customer experience' seems just not to be a thing" in Asian culture. Their customer service is the best in the world.
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