Re: Citi Bike

Posted by Sully on 2017/12/28 11:30:09
I tried using the online form a couple times previously with no acknowledgement of receipt or reply... just tried that again last night and this time got an acknowledgement of receipt. So we'll see.

It appears that in Motivate's contract with NYC, certain metrics for service & bike availability are specified; Motivate publishes monthly reports on these metrics here:

Not sure if Jersey City has similar system performance requirements in its agreement with Motivate - but I would hope so. If it does, either Motivate is out of compliance for fleet size, or the standard agreed to by the city for minimum fleet size it too low. I'll try following up with the city, too.

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